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Sophos Certified Support Engineer
Support Certification Program, which will enable you to have access to a senior engineer when you need to interface with Support upon successfully passing the exam. This program is open to anyone with an existing Sophos support contract in most regions
Program details
- Limited to Sophos Firewall and Central Endpoint Server technologies only
- Free offering to qualified customers and partners
- An online 45-minute Individual exam that consists of Sophos product knowledge, and network and endpoint related fundamentals. Only those who pass the exam will have access to the SCP program
- Once you successfully pass the exam, you’ll be provided a welcome letter outlining program details and instructions on how to connect with a senior engineer
- Program access is valid for two years
- If you are a customer or partner who holds current Sophos certification in either one of our core products (Sophos Firewall or Central Endpoint Server), you will continue to have access to the senior support to which you are entitled by your certification
Benefits of Sophos Certification and Training
There are many benefits that come with Sophos certification and training courses. Candidates with the certification have an advantage in terms of preference over their non-certified counterparts. Some of the advantages of having a Sophos certification are as follows:
- Demonstrate your newfound capabilities by gaining a thorough understanding of Sophos and how it helps to improve the security posture of an organization
- Candidates who have a Sophos certification are the preferred choice for recruiters and organizations for their network and system security architecture. This is because the organization saves upon additional costs that come with training new employees in the platform.
- Certified Sophos professionals are more in demand than their non-certified counterparts because Sophos is one of the most popular platforms in cyber and network security, making it a lucrative option for certification.
- Certified Sophos professionals are also well equipped to create custom security solutions for their company. This means they enjoy higher job security and have a better chance at growth within the company they are currently working in.
- A Sophos certification enables working professionals to join a global community of security specialists and helps them stay updated on the latest trends in cyberattacks and cybersecurity.
- Sophos security solutions certification also helps working professionals expand their knowledge and skillset and offers them the chance to grow their expertise in the field of web, network, application, and system security.
- Create a successful Sophos career path with widely-acknowledged Sophos certification credentials in a competitive job market
- Embrace the next-gen enterprise IT architecture, which has heightened focus on security through Sophos credentials
- With relevant with Sophos certification credentials and additional job responsibilities that match your enhanced skillset
Sophos Certification Process
Below are the steps to become a Sophos certified professional:
- Choose a relevant Sophos certification course from Koenig Solutions that meet your job and learning needs
- Select a Sophos certification training schedule and mode of delivery that suits your requirement
- Receive Sophos certification training collaterals that include training material, brochure, practice test, syllabus, and lab sessions
- Attend the instructor-led Sophos Certification training with case study discussions
- Take up as many as sample Sophos certification questions and answers to familiarize with the exam format
- Become one of the most sought-after professionals across industry sectors with industry-recognized Sophos certification credentials to take your career to the next level
For customers and partners with experience in Sophos products, Sophos offers the Support Certification Program or SCP. Upon successfully passing a Sophos Support-designed exam, or holding a current Sophos certification, this allows customers and partners access to a senior Sophos Support engineer when you need to interface with Sophos Support. This is a free offering to qualified customers and partners.
- Limited to Sophos Firewall and Central Endpoint Server technologies
- Offered via an online 45-minute individual exam that consists of Sophos product knowledge, and network and endpoint-related fundamentals. Only those who pass the exam will have access to the SCP program
- Once you successfully pass the exam, you will be provided a Welcome Letter outlining the program details and instructions on how to connect with a senior Sophos Support engineer
- Program access is valid for two years
- If you are a customer or partner who holds current Sophos certification in either of our core products (Sophos Firewall or Central Endpoint Server), you will continue to have access to the senior support to which you are entitled by your certification
- SCP compliments all support programs outlined in this document
- Currently limited to certain regions globally
- We also strongly encourage you to certify in all Sophos products for which you have either deployed, or are planning on deploying
About Sophos Course
This 30 Hours instructor-led Sophos training is designed for technical professionals who will demonstrate Sophos Firewall’s significant capabilities and core configuration concepts, supporting and troubleshooting Sophos XG Firewall product. Sophos Online training covers the topics from the Sophos XG Firewall Engineer certification and Sophos XG Firewall Technician certification
Sophos Course Content
Sophos course content is designed by industry experts keeping mind about the various Sophos XG Firewall skills required for XG Firewall configuration and Troubling Shooting Job roles. It will equip you with all the essential skills required to clear the Sophos Certification exams.
Module 1: XG Firewall Overview
- Identify the features of the XG Firewall and how the protection against common
- Identify the deployment options available for the XG Firewall
- Identify the add-ons for central management and reporting
- Register for a Sophos Central evaluation
Module 2: Beginning with XG Firewall
- Identify the deployment modes of the XG Firewall
- Configure an XG Firewall using the Initial Setup Wizard
- Navigate the WebAdmin
- Manage objects
- Explain what zones are, and identify the default system zones
- Configure basic networking
- Manage device access and certificates
- Manage device access and certificates
- Configure static routing
- Use the Initial Setup Wizard to configure a Sophos XG Firewall
- Configure a new Sophos XG Firewall by importing a configuration backup
- Navigate the WebAdmin
- Configure Zones and Interfaces
- Create Static Routes
- Create Definitions
- Configure DNS Request Routes
- Import CA Certificates
- Create a Configuration Backup
- Restore a configuration backup to an XG Firewall
Module 3: Configuring & TroubleShooting of Network Protection
- Identify the different types of firewalls and understand the purpose of each
- Create and manage firewall rules
- Configure and apply intrusion prevention policies
- Configure DoS & Spoof Protection
- Enable Security Heartbeat and apply restrictions in firewall rules
- Configure Advanced Threat Protection
- Configure Logging
- Create Network Firewall Rules
- Install the SSL CA Certificates
- Install Sophos Central
- Publish Servers Using Business Application Rules
- Configure IPS Policies
- Enable Advanced Threat Protection
- Enable DoS (Denial of Service) and Spoof Protection
- Configure Security Heartbeat
Module 4: Configuring & TroubleShooting of Site-to-Site Connections
- Explain the VPN options available for site-to-site connections
- Configure an IPsec site-to-site VPN using the wizard
- Configure an SSL VPN
- Explain the deployment modes for RED
- Configure and deploy REDs
- Create an SSL site-to-site VPN
- Create an IPsec site-to-site VPN
Module 5: Configuring & TroubleShooting of Authentication
- Identify the supported authentication sources and enable them for services on the XG Firewall
- Explain the types of users on the XG Firewall and know when to use them
- Configure NTLM authentication for the web proxy
- Install and configure STAS for single sign-on
- Create identity-based policies
- Enable and use one-time passwords (OTP)
- Create an Active Directory Authentication Server
- Configure Single Sign-On Using STAS
- Create User-based policies
- Configure One Time Passwords
Module 6: Configuring & TroubleShooting of Web Protection and Application Control
- Configure Web Protection Policies
- Identify the activities that can be used to control web traffic
- Create keyword content filters
- Configure Surfing Quotas
- Configure Traffic Quotas
- Configure Application Filters
- Categorize applications using Synchronized App Control
- Create Custom Web Categories and User Activities
- Create a Content Filter
- Create a Custom Web Policy
- Create a Surfing Quota for Guest Users
- Create an Application Filter Policy
Module 7: Configuring & TroubleShooting of Email Protection
- Identify the two deployment modes for Email Protection and their differences
- Configure global settings include relay settings
- Configure SMTP policies for MTA mode and legacy mode
- Configure policies for client protocols
- Create Data Control Lists and use them in policy
- Configure encryption using SPX
- Manage the quarantine using digests and the User Portal
- Enable and Configure Quarantine Digests
- Configure an Email Protection policy
- Configure Data Control and SPX Encryption
- User Quarantine Management
Module 8: Configuring & TroubleShooting of Wireless Protection
- Identify the access points available and the differences between them
- Configure wireless networks
- Explain the different security mode
- Deploy wireless access points and assign wireless networks
- Configure hotspots for wireless networks
- Create a hotspot
Module 9: Configuring & TroubleShooting of Remote Access
- Configure remote access using SSL VPN
- Configure Clientless Access via the User Portal
- Configure remote access for mobile devices
- Configure an SSL Remote Access VPN
Module 10: Configuring & TroubleShooting of Logging and Reporting
- Customize and run reports
- Schedule reports
- Use the Log Viewer to monitor the XG Firewall
- Configure logging
- Identify and use diagnostic and troubleshooting tools on the XG Firewall
- Run, Customize and Schedule Reports
- View Sandstorm Activity
- Use SF Loader Tools
- Connection Table
- Packet Capture
- Dropped Packet Capture
